How can we help you?

Your Gate, your card, your people and your community. Written for a phone, because that is where most of it happens. Rather talk to a person? Here is how to reach us.

Browse by tag

Every other question

The shorter answers, by section. These are the ones edited in Mission Control, so they change as the product does.

Getting started

Your Home Page and Contact Card

Communities and roles

Your account

Running a community

Every block and template

Nexus Cards, short names and the wallet

Plans, billing and proceeds

Ambassadors and rewards

Privacy and safety

Getting help

Signed in, you also see the answers for members and stewards. New here? Start with the welcome page.

Support

Still stuck? Talk to a person.

NexusG8 is a small team. Email reaches us fastest, and a person answers every message.

Email us

support@nexusg8.com

The best way to reach us. Tell us what you were doing and what happened. A screenshot helps more than anything.

Call us

+1-201-477-8714

For anything urgent, or when it is easier to explain out loud than to type.

Before you write

Is something down?

The status page shows whether NexusG8 is healthy right now, and when it was last checked.

Check status

Already signed in?

The Feedback button at the bottom of every page goes straight to the founder, with the page you were on attached.

Open NexusG8

Terms and privacy

What we promise, what we collect, and what we will never do with it.

Read the terms

If you carry a NexusG8 card in your phone’s wallet, the same address is on the back of it. Write to us there about anything: the card, your page, your community, or your account.